Privacy Policy

Introduction

Astra Arbitrage, managed and operated by Artnac Ltd ("We," "Us," "Our"), respects the privacy of its users ("You", "Your", "User") engaging with our digital platforms and services through www.astraarbitrage.com ("Site").

This Privacy Policy outlines our approach to safeguarding Your personal information, emphasizing Our commitment to protecting Your privacy while ensuring You remain informed about Your data rights.

Scope

This document details how We collect, process, use, and protect User data obtained through the Site, encompassing both information You provide directly and data collected automatically as You interact with Our Service.


Information Collection Practices

Direct Collection

Registration and Profile Information: When You register on Our Site or create a profile, We collect personal identifiers such as Your name, email address, contact details, and country of residence.

Financial Transactions: For any subscriptions or purchases, We may collect transactional data, including payment method details, adhering to the highest security standards and compliance regulations.

User Communications: Any information You provide through communications with Our customer service or feedback mechanisms is collected to enhance Our Service.


Automatic Collection

Technical Data: This includes Your IP address, browser type and version, device- specific information, and Your activity on Our Site.

Browsing and Interaction Data: Beyond direct interactions, we automatically collect data on your browsing patterns and interactions with our Site, including pages visited, content viewed, and search queries. This helps us to better understand user behavior and improve our services.

Social Media Information: If you interact with our social media pages, we may receive personal information from your social media profile to allow us to engage with you on those platforms.

Cookies and Tracking Technologies: We employ cookies and similar technologies to understand Site usage, remember Your preferences, and improve user experience. Our detailed Cookie Policy provides insights into the types of cookies used and how you can manage your preferences.


Cookie Policy

Cookies are small text files stored on your device by websites you visit, essential for modern web functionality, personalization, and analytics.

At Astra Arbitrage, managed by Artnac Ltd, we employ cookies to enhance and personalize your experience on our platform, as well as to gather insights that help us improve our services.

This section explains our use of cookies, your choices regarding cookies, and how they contribute to your experience on our site.


Types of Cookies We Use

Essential Cookies: Necessary for the functioning of the website, such as session cookies that keep you logged in while you navigate our site. These cookies don't require consent and are fundamental for security, site navigation, and access to secure areas.

Performance and Analytics Cookies: Employed to collect anonymous data on how visitors use our website, such as which pages are most frequently visited, how visitors move around the site, and if they encounter error messages. Tools like Google Analytics may be used for this purpose. These insights drive improvements and optimizations in our site's functionality and user experience.

Functionality Cookies: Enable our website to provide enhanced functionality and personalization based on your choices and preferences. They remember your settings and preferences, like language or location, making your site experience more personal and convenient. If you do not allow these cookies, some services may not function properly.

Targeting or Advertising Cookies: Set through our site by our advertising partners. These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. Our partners may use a profile they build on you to show you more relevant ads on other sites.


Managing Cookies

You can manage your cookie preferences within your browser settings, where you're able to block or delete cookies. However, please be aware that disabling cookies may affect the functionality and features of our Site and others you visit.


Cookie Consent

On your first visit to our website, you will be greeted with a cookie consent banner informing you about the use of cookies as per this policy. By clicking 'Accept,' you consent to the use of cookies as described here. If you choose not to click 'Accept' but continue to use the website, you also consent to the use of cookies for the aforementioned purposes.


Changes to the Cookie Policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.


Use of Information

The data collected serves multiple purposes:

  • To personalize Your experience and respond effectively to Your customer service requests.
  • To improve Our Site and offerings based on the feedback and interactions You have with Our Service.
  • To process transactions securely and efficiently.
  • For internal analytics to understand user behavior and trends, thereby enhancing Our Service.
  • To comply with legal obligations, resolve disputes, and enforce Our agreements.


Data Sharing and Disclosure

We are staunch advocates for the privacy of Our users and do not sell, trade, or otherwise transfer Your Personally Identifiable Information to outside parties without explicit consent, except in cases where it is necessary for fulfilling a service You have requested or under legal obligations.


International Data Transfers

Data collected may be processed and stored in any country where We or Our service providers have operations. We ensure that data transfers comply with international privacy standards and are protected by appropriate safeguards.


Your Rights and Choices

In accordance with GDPR and other data protection laws, You have rights to access, rectify, delete, or object to the processing of Your personal data. Specific rights include:

  • The right to be informed about the collection and use of Your personal data.
  • The right to access Your personal data and supplementary information.
  • The right to have inaccurate personal data rectified, or completed if it is incomplete.
  • The right to erasure (to be forgotten) in specific circumstances.
  • Rights in relation to automated decision making and profiling.

You may exercise these rights by contacting Us at the details provided in the "Contact Us" section.


Data Security and Retention

We implement robust security measures to protect Your data from unauthorized access, alteration, disclosure, or destruction. Personal data is retained only for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We encourage Users to frequently check this page for any changes. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed as Your acceptance of those changes.


Contact Us

For questions, concerns, or to exercise Your data protection rights, please contact Us at:

Email: hello@astraarbitrage.com

We are committed to resolving any concerns regarding Your privacy and Our collection or use of Your personal data.